Shipping & Delivery

Our Christmas delivery cut-off is 12.30pm on Friday 19 December 2025, with orders sent via next working day delivery. We recommend ordering before this time, as orders placed after the cut-off may be delayed and are less likely to arrive in time for Christmas. No orders will be dispatched while our office is closed on 25 December 2025 (Christmas), 26 December 2025 (Boxing Day) and 1 January 2026 (New Year's Day).

Standard delivery is FREE on all UK orders over £99. For orders below £99, our standard shipping is £5.99. All shipments are sent via next working day delivery in the UK. Free shipping does not apply to equipment hire orders.

Online orders placed by 12.30pm will be dispatched same day from our warehouse/distribution partners. Orders placed after 12.30pm will be dispatched on the next working day (excluding weekends and bank holidays).

Your order should be with you on the next working day from dispatch. If you haven't received your order within 5 working days, then please log-in to your account and you will be able to find the status there. If you checked-out as a guest and/or don't have an account, then please get in touch for help by contacting our team at services@coptrz.com.

Currently we only ship to the UK but hopefully soon we'll be in more countries.

Digital products purchased on shop.coptrz.com like online training courses are exempt from shipping costs, no matter their selling price.

For specialist 'commercial drone bundle' products (link here), please allow 3-7 working days for your items to arrive following order confirmation via email.