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Next Day Delivery In The UK- 30 Day Returns Policy
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The UK's Leading Drone Experts, Trusted By Over 12,000 Drone Operators
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The Drone Pilot's Journal
Frequently Asked Questions
Where do you deliver to?
Currently, we only ship online orders within the UK that are placed on shop.coptrz.com. For product enquiries outside the UK, please contact our team for more information at sales@coptrz.com.
How much is delivery?
Standard delivery is FREE on all UK orders over £99. For orders below £99, our standard shipping is £5.99. Digital products purchased on shop.coptrz.com like online training courses are exempt from shipping costs, no matter their selling price.
How long will my order take?
Orders placed by 12:30pm are dispatched the same day. Orders placed after 12.30pm will be dispatched on the next working day (excluding weekends and bank holidays). Your order should be with you on the next working day from dispatch.
What is your returns policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. Please check our returns policy page for detailed information here.
What payment methods do you accept?
We accept all major credit/debit cards. Our website also offers 0% interest finance payment options via PayPal Pay In 3 and PayPal Credit.
Can I get assistance in choosing the right drone for my needs?
You can use the Drone Quiz on our website here or contact our expert customer service team at 0330 111 7177 for personalised recommendations based on your needs.
Do you provide drone servicing and repair options?
Yes, Coptrz provides comprehensive drone servicing and repair options, including premium plans with bi-annual servicing, operations manual reviews and loan replacement drones. Remote support services are also available.
UK's Leading Drone Experts
Coptrz offers end-to-end drone solutions through the UK’s widest selection of drones offering impartial advice on how you can start integrating drones into your organisation. Founded in 2016, Coptrz not only offers the very best in drone technology, but is also home to the most prestigious training academy in the UK.
