Refunds & Returns

Our Returns and Refunds Policy

We’re committed to making your shopping experience seamless. If you need to return an item, if you have purchased as a consumer, you have 14 days from delivery to cancel your order for a full refund, no questions asked. For eligible returns, items must be in their original condition unless faulty. Once we receive your return, refunds are processed promptly. If you are a corporate business, Coptrz standard terms and conditions apply.

Certain exceptions may apply, such as custom-made goods or activated drones/software. For detailed terms and guidance, feel free to contact us.