The DJI Mini 5 Pro is an ultra-lightweight drone under 250g that delivers flagship-level performance with a powerful 1-inch CMOS camera for incredible 50MP photos and 4K HDR video. Designed for creators and aerial photography enthusiasts, it features enhanced nightscape mode, omnidirectional obstacle sensing and a flexible gimbal with 225° rotation for cinematic angles. The upgraded ActiveTrack 360° keeps subjects perfectly framed for smooth, professional footage, while its compact size makes it easy to take anywhere. Portable, intelligent and packed with advanced safety features, the DJI Mini 5 Pro is the ultimate drone for capturing stunning aerial photography and video with ease.
DELIVERY
Standard delivery is FREE on all UK orders over £99. For orders below £99, our standard shipping is £5.99. All shipments are sent via next day delivery in the UK. 
Orders placed by 12.30pm will be dispatched same day from our warehouse/distribution partners. Orders placed after 12.30pm will be dispatched on the next working day (excluding weekends and bank holidays).
Your order should be with you on the next working day from dispatch. If you haven't received your order within 5 working days, then please log-in to your account and you will be able to find the status there. If you checked-out as a guest and/or don't have an account, then please get in touch for help by contacting our team at services@coptrz.com.
Currently we only ship to the UK but hopefully soon we'll be in more countries.
Digital products purchased on shop.coptrz.com like online training courses, drone service plans and e-gift vouchers are exempt from shipping costs, no matter their selling price.
RETURNS
We’re committed to making your shopping experience seamless. Coptrz has a 30-day return policy for consumer purchases, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging (unless the product is faulty). You’ll also need the receipt or proof of purchase. To start a return, you can contact us at services@coptrz.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at services@coptrz.com. If you are a corporate business, Coptrz standard terms and conditions apply (call our customer support team at 0330 111 7177).
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned under this policy, such as custom-made goods or activated drones/software. For detailed terms and guidance, feel free to contact us at services@coptrz.com. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please allow at least 3-5 working days for your refund to be processed once it has been approved by our team.
1. How long is the warranty period for DJI products?
The warranty period for DJI products varies depending on the product category. It is typically 12 months for drones - excluding DJI FlyCart and DJI Dock products. Don't hesitate to contact our team if you have any questions.
2. What does the DJI warranty cover?
The DJI warranty covers manufacturing defects and malfunctions that occur during normal use of the product. It includes repair or replacement of faulty parts or the entire product, at DJI's discretion.
3. Are accidental damages covered under the DJI warranty?
No, accidental damages, such as crashes or water damage, are not covered under the standard warranty. DJI offers optional protection plans, such as DJI Care Refresh, for accidental damage coverage.
4. How do I claim warranty service for my DJI product?
If you purchased your drone from Coptrz, please contact us via email or give us a call.
If you purchased your drone from DJI directly, please contact DJI Support or visit an authorised service centre. They will guide you through the process, which may include providing proof of purchase and describing the issue.
5. Can I have my DJI product repaired or serviced by a third-party provider without voiding the warranty?
DJI recommends having repairs or services performed by authorised DJI service centres or technicians. Unauthorised repairs or modifications can void the warranty.
6. What happens if my DJI product is out of warranty?
If your DJI product is out of warranty, you can still seek repair services from DJI or authorized service centres, but it will be at your own expense.
7. Is the DJI warranty transferable if I sell or transfer ownership of the product?
Yes, the DJI warranty is transferable to the new owner as long as the original proof of purchase and warranty documentation are provided.
8. Does the DJI warranty cover software-related issues?
Yes, the DJI warranty covers software-related issues that affect the product's performance or functionality.
9. Are DJI batteries and accessories covered under the warranty?DJI batteries and accessories typically have a shorter warranty period compared to the main product. Check the specific warranty documentation for detailed information.
10. What actions could void the warranty for my DJI product?Actions that could void the warranty include unauthorised repairs or modifications, using the product in a manner not intended by DJI, and not following safety guidelines and regulations.
Compared with DJI Mini 4 Pro, what are the main improvements of DJI Mini 5 Pro?
DJI Mini 5 Pro has comprehensive improvements in the camera system, vision sensing system, flight performance and video transmission system. The main improvements include:
1. Camera System: Mini 5 Pro features a 1-inch CMOS sensor and a new image processing platform, delivering up to 14 stops of HDR video dynamic range. It introduces a 48mm Med-Tele mode (2x zoom) and utilizes DJI's portrait optimisation technology for exceptional portrait photography. 
2. Flexible Gimbal Rotation: The gimbal offers 225° of roll rotation, which can be controlled manually or through intelligent modes such as QuickShot Rotate, Timelapse, Spotlight and Waypoint Flight, enabling effortless creation of dynamic rotational footage. 
3. Sensing System: Mini 5 Pro features forward-facing LiDAR, supporting 1-lux nightscape omnidirectional obstacle sensing and next-gen Smart RTH. It can actively detect and avoid obstacles such as buildings along the flight and return paths, ensuring safer urban nightscape photography. It can also memorize flight paths in well-lit conditions, enabling quick takeoffs and safe returns even without satellite signals.
4. ActiveTrack: Mini 5 Pro intelligently detects different sports scenarios and automatically selects Cycling or Standard mode to ensure optimal framing and tracking. Tracking performance has been enhanced to balance speed, agility, and safety. 
5. Flight Performance: The Intelligent Flight Battery offers up to 36 minutes of flight time, a maximum takeoff altitude of 6000 meters, and a maximum forward flight speed of 18 m/s.
6. Video Transmission: DJI O4+ Video Transmission offers up to 20 km of 10-bit HDR video transmission, with stronger signal stability, enhanced anti-interference capabilities and superior image quality. 
7. Off-State QuickTransfer: Mini 5 Pro has 42GB of internal storage. Mini 5 Pro supports remote wake-up via the DJI Fly app within Bluetooth range, enabling high-speed file transfers at up to 100MB/s. 
8. Battery Charging Efficiency: Using the DJI 65W Portable Charger and charging via the Two-Way Charging Hub, it takes approximately 46 minutes to fully charge a single Intelligent Flight Battery. Fully charging three Intelligent Flight Batteries takes about 115 minutes in total. 
What is the certification level of DJI Mini 5 Pro in Europe?
DJI Mini 5 Pro is C0 certified by the European Union Aviation Safety Agency (EASA). To request a switch to EU C1 classification, contact DJI Support in the DJI Fly app.
Is DJI Mini 5 Pro waterproof?
No. Avoid contact with water during use, as it may damage the device.
If it rains during the flight, return and land as soon as possible, and wait until the drone is fully dry inside and out before using it again.
What app do I need to install before using DJI Mini 5 Pro?
DJI Mini 5 Pro can only be used with the DJI Fly app. You can download the latest version of DJI Fly from the DJI Mini 5 Pro Downloads page on the official DJI website.
If you use DJI RC 2 as the remote controller, it comes with the pre-installed DJI Fly app.
What should I be aware of regarding the forward-facing LiDAR?
1. Dirt and debris can lead to false obstacle detection. Keep the forward-facing LiDAR clean to ensure accurate obstacle sensing.
2. The LiDAR works automatically in moderately lit environments, but it will not function properly in bright light. Pay attention to ambient light conditions to maintain safe flight operations.
What are the benefits of the forward-facing LiDAR?
1. Enhanced Nighttime Obstacle Sensing: Even in extremely dark conditions where the ambient light is less than 1 lux and the vision sensing system becomes ineffective, the forward-facing LiDAR can still provide forward obstacle sensing for the drone. This ensures that the drone can detect obstacles and perform timely stops at night.
2. Safer Nighttime RTH: During nighttime return-to-home operations, if the vision sensing system is ineffective, the drone can use the forward-facing LiDAR to sense forward obstacles and navigate upwards to avoid them*, making the return flight safer.
*If the drone reaches its altitude limit while ascending around obstacles, it will hover at that height.