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Quick & easy drone repairs for your business
Do you need a repair or service under Coptrz warranty? You’re in the right place. Our simple 3-step process is designed to get you back in the air as quickly as possible with minimal downtime.
Drone Repair
Pioneering Drone Repair Centre
Experience industry-leading drone repairs, expert servicing, comprehensive crash coverage, and unrivalled warranties – all delivered under one roof with precision and care.
At COPTRZ, our UK repair centre is proudly approved by DJI, Flyability, and Parrot, reflecting our deep expertise and commitment to quality. We cater to a wide range of clients, from drone enthusiasts to commercial operators and large-scale enterprises, offering tailored solutions that ensure your drone is always flight ready.
Our highly skilled technicians are dedicated to diagnosing and resolving issues with speed and accuracy, minimizing downtime, and maximizing performance. Whether you need repairs after a crash, regular maintenance, or warranty support, COPTRZ has the expertise and resources to keep your drone in top condition.
Crash Cover
Not sure what's wrong with your drone? We’ve got you covered.
Absolutely. Share the symptoms, and our expert engineers will swiftly identify the issue.
Get started by reaching out via our Contact Us link, and we’ll take care of the rest.
While we provide accurate diagnostics as part of our service, flight log checks aren’t standard. If you need a detailed flight log review or a crash damage report for an insurance claim, just let us know, and we’ll handle it with precision.
Repair Process Overview
SubmitFill out the form with your concerns and we’ll promptly contact you to arrange the inspection fee and provide easy shipping instructions.- RepairShip your drone to us for a thorough inspection from our trusted technicians and receive a detailed repair quote. Check the status of your repair below.
- ReturnAs soon as your equipment is repaired or serviced we’ll ship the equipment back to you the next day. Unsure if you’re still covered? Speak to our team.
FAQs
How Do I Find Out If My Drone Is Under Warranty?
Contact us at services@coptrz.com and we’ll check on the status of your warranty. If it’s urgent then please call our team and press 4 for Technical Support on 0330 912 4602.
How Do I Check On My Repair?
Create a login when you submit your repair request and use the same login to check on the status of your repair here. If you forget your password then use the ‘forget password’ and the email you used to submit your ticket.
When Will You Get Back To Me About My Repair?
We’ll get back to you within one working day from when you submit the ticket.
What Should I Do If My Drone Is Damaged By Water?
For instances involving water damage, our professional recommendation is to replace the entire unit. Water damage can have a significant impact on the internal components and functionality of the drone. Even if the external damage seems minimal, water can seep into sensitive areas, causing long-term issues that may not be immediately apparent. By replacing the entire unit, you can ensure reliable performance and mitigate the risk of future complications associated with water damage.
How Much Does A Drone Service Cost?
The cost for your service depends on the aircraft in question.
For a small drone e.g. Mavic Enterprise – £195 ex vat
For a medium/large drone e.g. M30T/M300 – £245 ex vat
What Is Included In A Drone Service?
At Coptrz we included the following in the service of your aircraft:
- Visual inspection
- Firmware update
- Compass / IMU Calibration
- Report on recommendation for parts
- Collection and re-delivery
- Perform battery check
For more information please contact us on:
Telephone – 0330 912 4602 – option 4
Email: repairs@coptrz.com
How Often Should I Service My Drone To Prevent Major Repairs?
Coptrz recommends that you book your drone in for a service at least once every 12 months. If you are using your drone commercially and regularly then we’d recommend a regular
service (every 6 months) in order to maintain the condition of your drone.
How Long Will It Take To Repair My Drone?
The repair time for your drone can vary depending on several factors, including the complexity of the issue, availability of replacement parts, and the workload at our repair centre. In many cases, minor repairs can be completed within 3 working days. However, for more extensive repairs or if required to go back to the manufacturer, the repair process may take longer but we will keep you updated.
How Much Will It Cost To Repair My Drone?
The cost of repairing your drone can vary depending on several factors such as the brand, model, and the nature of the damage. Please keep in mind that the actual cost can only be determined after a thorough assessment of your drone’s condition and the specific repairs required. We suggest contacting us directly for an accurate estimate tailored to your drone model and the extent of damage it has sustained. Our expert technicians will be able to provide you with a detailed breakdown of the repair costs and discuss the available options with you. Please follow the link below for more information.
My Drone Crashed. Can It Be Repaired?
The repairability of your drone would depend on the extent of the damage it has incurred. To begin the assessment process, we kindly request that you provide us with images of the damage when you get submit your repair. Based on the information gathered, we will determine whether the repair can be carried out in-house or if it needs to be addressed at the manufacturer’s repair centre. In certain cases, alternative options may also be explored. Rest assured, our team will thoroughly evaluate the damage and guide you through the most suitable course of action.
